The AgentUp scope of service helps set up and manage virtual assistants in the Philippines.
This includes workspace support, staff recruitment, lawful hiring, employment administration, clerical HR, payroll, accounting, government filings, and general staff management.
The Client directs the daily work of the virtual assistant. This includes tasks, priorities, deadlines, and expected results.
What Is Included With My Virtual Assistant Contract?
The AgentUp scope of service explains what your Virtual Assistant contract includes.
Under the Agreement, the Client accepts that the Provider’s scope of service covers commercial workspace, on-the-ground staff recruitment, and lawful hiring and employment support for staff members in the Philippines.
The Provider performs these services at the Client’s direction and for the Client’s benefit.
Commercial Workspace
The service includes commercial workspace for virtual assistants.
This gives assigned staff a proper office setting where they can perform their work.
In addition, the workspace supports the staff’s day-to-day tasks under the Client’s direction.
Staff Recruitment
The scope also includes on-the-ground staff recruitment in the Philippines.
This support covers candidate sourcing, application review, interview coordination, and hiring process assistance.
The Client gives direction on the role, skills, and business needs. Then, the Provider supports recruitment based on that direction.
Hiring and Employment Support
The Provider administers the lawful hiring and employment of staff members in the Philippines.
This support includes onboarding, employment records, and basic staff documents.
As a result, the hiring and employment process supports the Client’s business needs while following the Agreement.
HR, Payroll, Accounting, and Government Filings
The service includes clerical HR, payroll, accounting, and government filing support.
This support helps manage the administrative side of the staff arrangement.
Also, the Provider keeps staff records organized and processes payroll details properly.
General Staff Management
The service includes general staff management for compliance with the Provider’s company employee handbook.
The employee handbook sets workplace rules, policies, and staff standards.
Therefore, staff can follow internal workplace policies while supporting the Client’s business needs.
Scope Limits
The Provider’s scope of service covers only the services described in the Agreement.
If the Client needs services outside this scope, both parties must approve the added service in writing before it becomes part of the Agreement.
Related AgentUp Resources
For articles about virtual assistants, visit the AgentUp virtual assistants blog category.
External Employment Resources
For general labor and work information in the Philippines, you can refer to the Philippine Department of Labor and Employment.
For employer and employee contribution information, you can also refer to the Social Security System.