Compare
Virtual Assistants vs Transaction Coordinators
VAs are more general admin while TCs offer expert file management.
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ROCKSTAR Virtual
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EXPERT Transaction
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HIRING & ONBOARDING |
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Paid Trial |
1 month |
1 month |
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Contract Terms |
3 or 12 months |
3 or 12 months |
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Daily Working Hours |
2, 4 or 8 hours |
4 or 8 hours |
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US Daytime Shifts |
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Resumes & Intro Videos |
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DISC Personality Profiles |
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Verfified English Proficiency |
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Employee Background Check |
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Interview Coordination |
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Ready-to-Hire Staff |
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US Expert Onboarding |
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Core Skills |
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Licensure Level Industry Training Each real estate assistant takes our 40-hour real estate VA training course which is developed by estate licensure course instructors with thoughtful modifications to the course material to make it more applicable to your real estate VA or transaction coordinator.
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Core TC Training All our real estate assistants complete our Core TC training course to understand the workflow of a real estate transaction, all the relevant parties, and the basics of transaction coordination (TC).
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AgentUp Platform Training All our real estate assistants are trained to leverage all the features in the AgentUp platform to best benefit your business.
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Canva Design Training Our real estate assistants complete training in how to do basic graphic design in Canva. AgentUp also gives your VA access to our huge library of real estate marketing templates for anything from social media posts to listing presentations.
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Contact Management Training Your VA can help you handle real time inbound leads, client support, and manage your database of contacts to create a steady flow of referrals flowing and track your communication history.
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Social Media Training Your real estate assistant will complete core training on Facebook and Instagram so they are able to help you design and post content to your channels.
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TRANSACTION COORDINATION |
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Essential TC Training All our real estate assistants complete our Core TC training course to understand the workflow of a real estate transaction, all the relevant parties, and the basics of transaction coordination (TC).
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Expert TC Apprenticeship Our TC Apprenticeship Program is a multi-week intensive on-the-job mentorship where senior US-based TCs work one-on-one with our Philippine based TCs to teach them how to manage live transactions.
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TC System Onboarding You and your TC will work with one of our US-based senior TCs to review your current file management systems to help you implement best practices and ensure your TC has clear standard operating procedures.
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Daily TC Oversight Unique to AgentUp, your TC will be paired with a US-based senior transaction coordinator who will be available each day to answer any questions they may have, review their file load, and help ensure on-going broker compliance.
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Real Time Expert TC Support Unique to AgentUp, your TC will be paired with a US-based senior transaction coordinator who will be available each day to answer any questions they may have, review their file load, and help ensure on-going broker compliance.
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Broker Compliance Checklist Our team will review your current broker requirements to develop a master broker checklist to ensure each file stays compliant.
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Assistant Leave Coverage Should your transaction coordinator ever be sick or have scheduled vacation, our US-based senior TCs instantly step in to manage your files, to ensure your files always stay on track for closing.
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OPERATIONS & ADMIN |
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Direct Communication |
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Paid Vacation Leave |
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Productivity Tracking Software |
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Phone, Email, and Chat Support |
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Secure USA Payment Processing |
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AGENTUP ACCOUNT |
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Included Premium Plan 2, 4 and 8 hour per day VA or TC plans come with a free AgentUp Duo, Pro, or Team plan respectively, providing you and your real estate assistant with single property websites, virtual house tours, and property flyers with QR codes, plus discounts on all services.
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Single Property Websites |
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Virtual House Tours |
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House Flyers |
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Digital QR Codes |
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Monthly Account Credit 2, 4, and 8 hour per day VA or TC plans come with a monthly AgentUp account credit of $25, $50 or $100 respectively which can be used for any of AgentUp’s other services. Credits top off each month, do not accumulate, are non-transferrable, and do not have a cash-value.
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$50+ per month |
$100+ per month |
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Photo Enhancements |
from $1/photo |
from $1/photo |
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Virtual Staging |
from $9/image |
from $9/image |
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Floor Plans |
from $19/floor |
from $19/floor |
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Graphic Design |
from $19/hour |
from $19/hour |
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It’s go time: |
Get Started
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Get Started
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Grow Your Business
Hire A Real Estate Assistant
Schedule a 15 minute call to learn more about hiring your real estate VA.
Answers To Our
Frequently Asked VA Questions
Great questions. Simple Answers. Let’s go.
What is a real estate assistant?
A real estate assistant is a remote Philippine based employee of AgentUp who is dedicated to you and your business for 2, 4 or 8 hours each working day to accomplish any assigned tasks, such as transaction coordination, social media marketing, and lead generation tasks.
What is the difference between a virtual assistant and a transaction coordiantor?
A real estate virtual assistant focuses more on back-office administrative tasks, such as custom transaction management workflows, graphic design, social media, customer service, etc. whereas a transaction coordinator has deeper training and more experience in managing files as well as direct US-based oversight from senior TCs to ensure a higher degree of support and broker compliance.
Will I have to train my virtual assistant?
Your real estate assistant is just that, your assistant. Think of them as your own new employee, which naturally requires some level of training and onboarding on your end. However, AgentUp provides industry leading onboarding to help you train your VA or TC, as well as provides the most extensive real estate VA training of any virtual assistant services.
In most cases your VA or TC will have prior industry experience, but will also undergo a 40-hour licensure level VA training course, a TC basic training course, and be fully trained in the AgentUp system. Additionally, VAs have further training in graphic design, social media and email marketing and TCs have more in-depth experience in file management and real estate contracts.
How long does it take to hire a real estate VA with AgentUp?
AgentUp has ready-to-hire real estate assistants which you can immediately review and interview. Upon selecting your favorite candidate you can start your first month paid trial the next day. This process typically takes most agents about a week to get up and running, but we can accommodate faster timelines as needed.
How does hiring a Philippine virtual assistant work?
Whether you hire an employee in the US or the Philippines, the legalities around employment are complex and expensive. AgentUp has operated a fully compliant, fully US-owned subsidiary in the Philippines since 2012 and handles all the recruitment, HR, payroll, government compliance, employee benefits, office rentals, IT support, etc so you don’t have to. You simply review pre-hired, pre-screened, pre-trained applicants and pick which one to work with and pay a simple monthly flat fee, AgentUp handles all the rest.
How many transactions can my real estate assistant manage at one time?
For very streamlined workflows that have steady volume it may be possible for some TCs to manage 50 to 100 files simultaneously, but ultimately it depends on your unique business. Other variables, such as your state (attorney vs title, required disclosures), your broker’s requirements, and your own personal workflow and software come into play, along with any additional tasks you have assigned them. Because of these factors, we advertise that our full time transaction coordinators can typically handle 35 or more transactions per month and a part-time TC may handle 15 or more transactions per month.
What tasks can I have my real estate assistant complete?
The most common tasks we encourage agents to hand off to their real estate assistants include transaction management, social media, graphic design, lead management, and email marketing. You are welcome to give your real estate virtual assistant any project or task that supports your business and doesn’t break any laws.
Are there any items that I can’t give to my real estate virtual assistant?
AgentUp requires that you do not provide any financially sensitive information, such as credit card or bank numbers, or related tasks to your real estate assistant.
Where are AgentUp’s real estate assistants located?
Our real estate assistants are located in the Philippines, where our US company has owned and operated a fully compliant legal entity since 2012. Our senior transaction coordinators are remote based employees in the US and our sales team is based in Grand Rapids, Michigan. We have a social mission to help connect talent around the globe to real estate agents and brokers in the USA.
What is the cost of hiring a real estate virtual assistant in the Philippines?
There are three factors that impact the cost of hiring a real estate assistant:
- Hours worked per day (2, 4 or 8)
- Contract term (3 or 12 months)
- Assistant Type (VA or TC)
You can view our complete real estate assistant pricing from our pricing page here.
Can my assistant work in the same time zone as me?
In many cases yes. We provide the available working hours for each real estate assistant candidate up front so you can ensure the working hours fit your desired schedule and time zone.
What happens if my assistant is sick or want to goes on vacation?
Your real estate assistant will be allowed one paid day off per month. Each additional day off, whether for sick days, schedule vacation or other approved leaves, will be prorated on your next month’s invoice. Additionally, for our transaction coordinator offering we provide real time leave coverage by our US-based senior TCs. Real estate VAs do not have this coverage, but in the rare instance your VA is absent too often, we will work with you to find a replacement VA and prorate your bill accordingly.
When should I hire a virtual assistant?
For most people, the biggest reason for not hitting their sales goals is taking their foot off the sales pedal. Our advice is to leverage your time as soon as you find administrative tasks are pulling you away from revenue generating activities, such as lead generation, listing or showing homes, and so forth.
Reclaim your time and
Grow Your Business
Schedule a 15 minute call to learn more about hiring your real estate TC.
