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Atlas Transaction Coordinator Services is a real estate transaction coordination company providing closing support services to brokers and sales agents nationwide.
Transaction coordinators (TCs) manage the paperwork, communications, and scheduling tasks needed to get contracted real estate deals closed.
There are hundreds of transaction coordination service providers to choose from. With so many choices, how can a broker or sales agent select the right TC provider for their business needs?
To help with your decision-making, we’ve carefully reviewed the Atlas Transaction Coordinator Services and will share our results.
Company Overview
Atlas Transaction Coordinator Services is based in Irvine, Texas. In business since 2017, they provide real estate transaction coordinator service and closing support to brokers and sales agents in all 50 states.
According to the company website, the Atlas team has serviced over 5,000 contracts nationwide, consulted over 100 REI and brokerage operations, and has among the lowest termination rates in the industry due to its extensive knowledge of title resolution and transactional processes.
They also claim an extensive network of real estate professionals nationwide, including title companies, mortgage lenders, home inspectors, and other vendors.
Included among their team’s transaction coordination services are the following:
- Coordinate schedules and facilitate timely appointments
- Serve as the primary point of contact for seamless communication
- Manage essential documentation and ensure compliance
- Oversee timelines and deadlines to maintain transaction momentum
- Provide ongoing support and address client inquiries
- Keep track of deadlines and ensure a timely closing
- Offer customized support and guidance throughout the closing journey
Overall, the company’s customer reviews are positive, citing skilled TC services and efficient closings.
Now that we have completed an overview of the company, we can dive deeper into our review of Atlas Transaction Coordination Services.
Pros & Cons Highlights
To help set up the rest of the review, let’s provide a high-level overview of Altas Transaction Coordination Services’ pros and cons.
Pros
- Atlas Transaction Coordinator Services appears to be a qualified and experienced provider
- The company’s customer reviews and ratings are positive
- Their team provides TC and listing preparation services across all 50 states
Cons
- Atlas doesn’t mention how many TCs they have on their team or the size of their staff
- We don’t know if Atlas’s transaction coordinators are in-house, full-time employees, or a network of freelancers
- Atlas’s website doesn’t provide specifics concerning transaction coordination services and listing support
Now that we have sorted through the high-level pros and cons let’s move on with our review. Next, we’ll explore the Atlas’s pricing.
Pricing
Unfortunately, Atlas does not list its prices on its website, and I couldn’t find a price list or pricing information elsewhere online.
The company requests that you schedule a consultation call to learn more about their services.
This leaves me wondering if I’ll need to negotiate the costs of transaction services or if Atlas charges different prices to different clients. Are they trying to learn how high they can charge during the call?
There’s nothing wrong with a consultation call; that’s actually a good business practice and a valuable service.
But please tell me what exactly you offer and how much you charge upfront. Even a starting price or price range is better than nothing.
Hiding your pricing leaves me convinced that Atlas’s rates aren’t competitive and that their prices are so high that I’ll quickly move on to the next provider.
Next, we will examine the company’s overall experience and expertise.
Industry Experience & Service Area Coverage
According to the company’s Facebook page, Atlas was founded in 2017, so they’ve been in business for about seven years.
Since they don’t provide any staffing information, there’s no way to ascertain how many TCs work for the company or their experience or skill levels.
Also, as mentioned earlier, it is impossible to determine whether their TC staff is in-house or a network of freelancers.
Additionally, Atlas offers transaction coordination services in all 50 states. Nationwide coverage is now the norm for most transaction coordination providers.
Next, we’ll explore Atlas’s ordering process for transaction coordination services.
Market Leading
Real Estate Transaction Coordinators
Hand off your transactions, media, and marketing to a real estate TC.
Ordering & Technical Platform
Atlas Transaction Coordinator Service’s website is easy to navigate but doesn’t tell you much.
For example, they don’t offer any information on what tech platform or software system they rely on.
Additionally, their ordering process is off-putting, if not slightly arrogant.
To place an order, you must complete an “application” to work with Atlas. After submitting your application, they schedule a 30-minute discovery call to see if working with them would be a “good fit.”
Perhaps it’s simply a matter of poor word choice. But having to apply so Atlas can determine if I’m a good fit seems not only backward but somewhat rude.
Who is hiring who here? First, you tell me next to nothing about your services or prices. Then, you make me apply to work with you.
I can’t comment on their document uploading and ordering process because I can’t access those features. However, I’d happily report back after Atlas considers my application.
Continuing our review, let’s explore Atlas’ customer support options.
Customer Support
Atlas Transaction Coordinator Service’s customer support options include a client services email and a telephone number. Their hours of operation are 8:00 a.m. to 6:00 p.m., Monday through Friday.
The website doesn’t explain if you can reach anyone after business hours or on weekends. This concerns me since most real estate activities happen in the evening and on the weekend.
What if I need to access my transaction file or speak with my TC?
Also, I have a few additional observations and comments concerning Atlas’ website:
- The site doesn’t offer any details or specifics concerning the company’s transaction coordination services
- There is no information about the company’s staff
- Further, there’s no mention of their process, document management technology, or costs
A business website doesn’t have to explain every detail about a company and its services. However, it should contain enough information to persuade me to use its services.
Our next review item concerns whether Atlas offers any additional benefits or services.
Additional Benefits & Services
It appears that Atlas offers only one additional service besides transaction coordination: a program to train your in-house transaction coordinator.
The website does not mention real estate marketing services, listing preparation, coordination, or related products or solutions.
While I don’t expect a real estate transaction coordination company to do everything, using one vendor for TC services, marketing, and listing coordination would be beneficial.
Having to work with different service providers on the same transaction is inconvenient and an inefficient use of time. It also creates too many opportunities for mistakes and scheduling conflicts.
I prefer to work with a company that can be a full-service business partner.
Okay, let’s stop momentarily and examine our review’s results so far.
Pros & Cons Summary
As we wrap up our Atlas Transaction Coordinator Services review, let’s summarize our overall observations.
Positive Considerations
- The company provides transaction coordination services in all 50 states
- Its customer reviews and ratings are positive
That’s a relatively short list of positive considerations. Keep reading if you want to know why that list is so short.
Negative Considerations
- Atlas doesn’t disclose their pricing information on the website
- The company’s website doesn’t offer any details about its transaction coordination services
- There are no staff biographies or information about how many TCs Atlas employees
- Additionally, there is no information concerning whether their staff are contract freelancers or dedicated employees
- Further, there is no mention of their transaction coordination software or platform
Let’s finish our review by considering whether Atlas Transaction Coordinator Services is worth using.
Our Verdict
Our review aimed to determine if Atlas is worth working with for real estate transaction coordination services.
Unfortunately, I can’t answer that question because AtIas doesn’t provide enough information about their services, processes, staffing, or prices.
Positive customer reviews are fine, but the company’s website only has a few, and it’s not that difficult to find a few people who will say nice things about your company.
Finally, the fact that I have to apply to see if they want to work with me is neither persuasive nor inviting.
In conclusion, Atlas Transaction Coordination Services might be worth trying, but the lack of details and specifics makes it difficult to know.
However, I know there’s a better choice for transaction coordinator services, and this company thoroughly explains its offerings.
Market Leading
Real Estate Transaction Coordinators
Hand off your transactions, media, and marketing to a real estate TC.
AgentUp – Outstanding Transaction Coordination
AgentUp is the industry leader in real estate transaction coordination services. It is also a full-service marketing company that offers innovative, affordable digital marketing solutions.
Unlike Atlas TC Services, AgentUp discloses its prices, explains its process, and offers details about its services.
AgentUp’s highly-trained transaction coordinator staff will manage your transactions, from listing preparation to client closing gifts. Their services are not only comprehensive, they are affordable:
- Transaction coordination – $299 per file
- Listing coordination – $199 per listing
As a bonus, they offer $50 off your first transaction.
AgentUp also allows you to hire a full- or part-time dedicated transaction coordinator who will work seamlessly with your team and customize their services to your brokerage business needs.
To get started, AgentUp offers a free, no-commitment 15-minute business consultation call. During this call, they will learn about your business and explain their various service options.
There’s no commitment or risk in talking with them – schedule a free call today.
Finally, there’s one significant advantage to choosing AgentUp.
In addition to outstanding TC services, each AgentUp transaction coordinator is also a trained and experienced marketing specialist.
They will tackle your marketing by promoting your listings and professional services when they are not managing your transactions.
They also use the latest digital marketing technology:
- Virtual tours
- Property websites
- Home flyers
- House portraits
- Real estate photo editing
- And virtual staging
So, let AgentUp TCs handle your transactions while also helping you boost your marketing efforts.
To explore all that AgentUp offers, sign up for a free AgentUp account – it takes less than a minute!
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