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Coordinator Team is a real estate transaction coordination company providing sales support services to brokers and sales agents nationwide.
Transaction coordinators (TCs) help brokers and agents close contracted sales by managing the paperwork, communications, and scheduling tasks, saving valuable time and effort.
Coordinator Team is one transaction coordination service company among hundreds of others.
With so many choices, how can a broker or sales agent select the right TC provider for their business needs?
To help with your decision-making, we’ve carefully reviewed the Coordinator Team’s transaction coordination services and will now share our results.
Let’s get right to it!
Company Overview
The Coordinator Team is a smaller real estate transaction coordination service provider that offers closing support to brokers and sales agents in all 50 states.
In business since 2017, the company is headquartered in Lone Tree, Colorado, and employs a team of 9 transaction coordinators.
According to their website, the Coordinator Team takes pride in being more than just paper pushers. In addition to administrative tasks, they strive to achieve positive client relations and provide extra services such as securing client testimonials and customer appreciation gifts.
Included among their transaction coordination services are the following:
- Managing calendars and setting up appointments with all parties involved in the transaction
- Acting as a central point of contact to ensure efficient communication between buyers, sellers, agents, and other stakeholders
- Keeping track of essential documents, such as contracts, inspections, and disclosures
- Monitoring and ensuring timely completion of critical tasks throughout the transaction process
- Assisting clients with questions or concerns related to the transaction
The Coordinator Team also provides listing coordination services.
With an overview of the company now completed, let’s go deeper into our review of the Coordinator Team’s transaction coordination services.
Pros & Cons Highlights
Let’s continue our review with a high-level overview of the pros and cons of Coordinator Team transaction coordination services. This will help to set the tone and direction for the rest of our review.
Pros
- Their transaction coordination team is experienced and well-trained
- The company’s customer reviews and ratings are positive
- The Coordinator Team provides TC and listing preparation services across all 50 states
Cons
- The company’s website doesn’t provide specifics concerning transaction coordination services and listing support
- They don’t list their prices on their website
- A team of 9 TCs might be a bit small to handle a large volume of files sufficiently
With those pros and cons highlights in mind, let’s continue with our review. Next, we’ll explore the Coordinator Team’s pricing.
Coordinator Team – Pricing
The Coordinator Team does not list its prices on its website, and a further web search for a price list was unsuccessful.
Additionally, I emailed the company several days ago asking for their pricing. I haven’t received a reply.
While I understand that transaction coordination prices might vary from state to state, I still believe it’s better to provide a price range or starting price.
When a company hides its pricing, I think they will either try to charge me the highest price possible or their prices are so high that they’re not competitive.
Next, we will examine the company’s overall experience and skill sets.
Overall Experience & Years in the Business
Coordinator Team was founded in 2017, meaning they’ve been in business for about seven years.
The Coordinator Team’s website offers professional background bios of their transaction coordinator team. Overall, their staff is seasoned and has many years of experience in the real estate business.
Additionally, the Coordinator Team’s positive customer reviews point to a friendly, capable, and professional transaction coordinator team.
The next item in our review is the Coordinator Team’s service area coverage.
Service Area Coverage
The Coordinator Team offers transaction coordinator and listing preparation services in all 50 states.
As mentioned earlier, the company boasts a team of 9 transaction coordinators.
Their website does not mention external support staff, a freelance network, or contract transaction coordinators. It appears that they do all of their work in-house.
It’s challenging to assess the company’s workload. A staff of 9 experienced TCs should be able to handle a moderately high volume of transaction files.
Still, there is a slight concern that a smaller team is more prone to items falling through the cracks and committing errors during high-volume work periods.
Again, looking at the company’s reviews, they do appear to be highly capable.
Next, we’ll explore the Coordinator Team’s ordering process for transaction coordination services.
Ordering & Tech Platform
The company’s website doesn’t offer any information on what software and document management system they rely on.
When I hit the Submit a File button, my browser took several minutes to bring me to a registration page. I tried the same process with a different browser, which also took several minutes to load.
Let me point out that this loading delay was simply to access their system. I wasn’t uploading any documents or files yet.
I went ahead and registered for an account, but my first two attempts to register resulted in an error page.
Obviously, these technical glitches raise concerns. If I’m having this much trouble simply opening an account, what will the actual transaction coordination process be like?
Continuing our review, let’s examine the Coordinator Team’s website and customer support options.
Market Leading
Real Estate Transaction Coordinators
Hand off your transactions, media, and marketing to a real estate TC.
Customer Support
The Coordinator Team’s website is pleasing, easy to use, and nicely designed. Despite the loading delays mentioned above, the site functions well.
Here are some additional observations and comments:
- The site could offer more information describing the company’s transaction coordination services
- There is very little information about the company’s leadership or history
- Despite the lack of pertinent information, the website is overly wordy with too much vague marketing language
There is a live chat feature regarding customer support, but it says it’s offline every time I visit the site.
However, they do provide telephone numbers, a customer support email, and a Contact Us form.
The website does not mention business or customer support hours. I assume you contact your assigned transaction coordinator with questions or issues.
Still, the lack of business hours raises concerns. So much of the real estate business happens during off-hours, evenings, and weekends.
It is important for me to know that I can access my file or have questions answered in a timely manner.
The next item in our review examines any additional benefits or services the Coordinator Team offers.
Additional Benefits & Services
In addition to transaction coordinator services, the Coordinator Team also offers listing coordination services. These services appear to be a blend of listing preparation and marketing aids.
They include the following items:
- Listing review and brokerage submission
- Order and coordinate listing photography
- Ensure the MLS listing is updated with photography and supplemental materials
- Design Property Brochure and order print delivery to the addresses selected by the agent
- Design Just-Listed postcards and order prints to be mailed to the agent-provided address list
- Create a custom listing website for each agent listing
- Order copies of any HOA documents
- Online exposure on social media push
- Ensure listing compliance with the brokerage
Even though the list is relatively thorough, standard marketing items are missing. For example, there is no mention of marketing services such as virtual tours, real estate photo editing, or virtual staging.
The above are vital digital marketing tools for today’s online-dominated real estate industry. Obtaining all the necessary marketing materials from multiple vendors is not the most efficient option.
Okay, let’s pause for a minute and look at our review’s results so far.
Pros & Cons Summary
As we start to summarize our review of the Coordinator Team, let’s consider some overall observations.
Positive Considerations
- The company provides transaction coordination services in all 50 states
- Its customer reviews and ratings are positive
- The Coordinator Team’s staff and leadership are seasoned and highly experienced professionals
There are, however, a few items of concern, including the following.
Negative Considerations
- They don’t disclose their pricing information on the website
- Also, there is no posting of customer support or business hours
- The company’s website lacks details about its transaction coordination services
- I experienced significant page loading delays on their website
- The Coordinator Team’s listing preparation services contain a few marketing items but don’t include essential digital marketing tools
Let’s finalize our review by considering whether Coordinator Team transaction coordination services are worth using.
Our Verdict – Is the Coordinator Team Worth It?
Is the Coordinator Team worth working with for transaction coordinator and real estate marketing services?
I think the answer is yes, but I have some reservations.
Based on our review, the Coordinator Team seems to offer quality transaction coordinator services. The staff are well trained and experienced, and customer reviews indicate high satisfaction.
However, the Coordinator Team is small in size, and my website loading delays cause me to pause and possibly reconsider.
The company’s failure to mention prices and costs at all is another reason for concern.
Finally, their real estate marketing services are a bit outdated. The marketing services mentioned in their listing preparation package are mostly print materials and mailers.
In conclusion, the Coordinator Team is probably worth trying. However, I do know there’s a better choice.
Market Leading
Real Estate Transaction Coordinators
Hand off your transactions, media, and marketing to a real estate TC.
AgentUp Transaction Coordination Services
AgentUp is the industry leader when it comes to both transaction coordination services and digital marketing solutions.
Better yet, unlike the Coordinator Team, AgentUp lists their prices:
- Transaction coordination – $299 per file
- Listing coordination – $199 per listing
As a bonus, they offer $50 off your first transaction.
AgentUp also allows you to hire a full- or part-time dedicated transaction coordinator to learn your process and workflow and customize their services to your brokerage business needs.
They offer a free, no-commitment 15-minute business consultation call during which they learn about your business and explain their various service options.
There’s no risk in talking with them – schedule a free call today.
Moreover, one last significant advantage is that AgentUp transaction coordinators also provide outstanding marketing support.
Each AgentUp TC is a trained marketing specialist. So, when they are not working on your transactions, they will tackle your marketing by promoting your listings and professional services.
Further, unlike the Coordinator Team, AgentUp TCs use the latest digital marketing technology:
- Virtual tours
- Property websites
- Home flyers
- House portraits
- Real estate photo editing
- And virtual staging
So, let AgentUp handle your transactions while also helping you sell more listings and professional services.
Also, sign up for a free AgentUp account and explore all their real estate marketing solutions.
We hope you found this review of the Coordinator Team transaction coordination services helpful and that it helps you find the right services you need.
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